Questions	Answers
Since these are imported items, Are spare parts and consumables  locally available?	Yes, we keep all type of parts in stock so that our customer investment remain productive.
How do you service of these equipment?	We  provide complete services at our Delhi & Bangalore offices for all the products sold through us.
How can I get these equipments at my location?	Please send us your request for quotation.  We will send  Performa Invoice to you. On receipt of your order along with DD, the shipment will be made to you directly.
Is there any local source from where I can purchase these equipments?	Please send a request to us. We will intimate to you if any source is available next door to you.
What is the warranty for products sold by you of any Principal?	Warranty vary from product to product that will be communicated to you in our Performa  Invoice/quotation.
Is on-site service or AMC possible?	Yes, provided number of installations are more.
What is preventive maintenance?	Specified in the manual along with product supplied.
Does installation training requires ?	These are simple equipments just plug in & use, hence installation or training is not required. However, still if customer wants we can provide training at extra charge.
How is reliability/ durability of these products?	Customers are using products without any problem through out the world including India.
Are desoldering equipments suitable for PTH or Multi layer PCB's?	Yes, this is the ideal & easiest method for Desoldering without damaging PCBs.
What is the shelf life of Solder Paste ?	Shelf life is 12 months (under refrigeration).
What is Spray Fluxer ?	It is retrofit in any wave soldering machine in place of conventional Foam Fluxer.
What is advantage of Spray Fluxer than Foam Fluxer ?	In Spray Fluxer no need to add thinner again and again. It save running cost and consumption of Flux is less (app.  50% less). with Spray Fluxer Flux application is uniform and reaches to hard to reach point where normal Foam Fluxer can miss.
Can Flux pen be Refilled with any Flux ?	There are two type of flux pen one is pre filled and other is refilled type, refilled type one can fill any Liquid Flux in Flux Pen.
Do Peelable mask viscosity can be changed?	Yes, adding DI water can change Interflux Mask viscosity.
Do Piergiacomi hand tools can be embossed with our company name ?	Yes, Provided Minimum Qty of tool must be 100 nos.Contcat us for possibility.
Do you provide technical support for solder paste usage ?	Yes, It is available at our WEB under technical section.
What is VOC free flux ?	Please click on www.advancetech-info.com\voccase.html
How I can select soldering tip for my application ?	This information is available on our web at www.advancetech-info.com\tsc.html .
What is lead free solder ?	Lead free solder is not yet standardized world wide, however considering environment issue several evaluations are going on. Some details you can get at www.advancetech-info.com\lfta1.html
How to handle solder paste ?	Information on this can downloaded at www.advancetech-info.com\sphg.html
How I select torque for my application ?	We have some information on www.advancetech-info.com\svt.html
How I can maintain solder tip for better results ?	Information is on www.advancetech-info.com\tipm.html
Often my tips got black and not catching solder and poor wettability is coming which result bad soldering. Do you have solution for such Problem?	Yes, In industry many time tips which got black often customer discard to use. We have solution called tip tinner which can be used with any tip click for information on www.advancetech-info.com\tt.html
If your question is not answered?	Then click here. otherwise write to us

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